SHIPPING AND RETURNS

SHIPPING & RETURNS

BUILDING + SHIPPING

BUILDING

We offer a variety of product options and our processing times vary depending on the product and time of year.

Processing can take between 1-7 business days.

For the most up to date processing times, please check the product details tab.

SHIPPING

For shipping within the U.S., your order should arrive within 2-5 business days after the ship date.

For international orders, your order should arrive within 7-21 business days after the ship date.

Please note we cannot guarantee any delivery dates.

We are doing everything we can to get your order out to you as quickly as possible, but there may be circumstances outside of our control that delays the delivery of your order (such as weather, USPS staffing shortages, etc.

RETURNS ON NON-PERSONALIZED ITEMS

We accept returns of non-personalized items within 7 days of delivery. Items must be in their original, unused condition.

The buyer is responsible for all return shipping costs. The item must be shipped back to us within 14 days of delivery and in its original packaging.

RETURNS ON PERSONALIZED ITEMS

We do not accept returns on personalized items as they are custom & made-to-order.

ORDER CANCELLATIONS

We accept order cancellations within 2 hours of purchase.

Please contact us ASAP if you would like to cancel your order.

DAMAGED ITEMS

In the rare event that your order or part of your order arrives damaged or faulty, please contact us within 3 days of delivery. Please provide us with photos of the damage.

Once verified, we will re-build and send you out a replacement(s).

STILL NEED HELP?

Feel free to contact us.